Ian Stephens

Ian is a founding Director of SNL Consultants, he has extensive Insurance Claims experience in both UK and US claims management environments. He is a specialist in a wide variety of claim disciplines including APH (asbestos, pollution and health hazard) long term exposure claims, Claims Management, Claims Negotiation and Settlement Resolution, IBNER/IBNR Assessment, Portfolio Evaluation and development of in-house claims management software tools. Ian has worked on all three successful Ruxley Ventures managed Solvent Schemes of Arrangement; the original City General, Aviation and General and Swiss Union(City General).
Previously Ian has worked at Alexander Howden Insurance Brokers; Dominion Insurance Company Limited; KWELM Management Services; LMCS (London Market Claims Services) and Axiom/Charles Taylor.

Darren Lombard

Darren is a founding Director of SNL Consultants and has been in the London Insurance Market for over 25 years. His skill set was developed from both a broking background and as a claims practitioner. He has a proven track-record in negotiating and resolving complex claims for both direct and reinsurance business (both assumed and ceded) in both UK and US claims management environments. He is a specialist in a wide variety of claim disciplines including APH (asbestos, pollution and health hazard) long term exposure claims, Claims Management, Claims Negotiation and Settlement Resolution, IBNER/IBNR Assessment, Portfolio Evaluation and development of in-house claims management software tools. He has also worked on all three successful Ruxley Ventures managed Solvent Schemes of Arrangement; the original City General, Aviation and General and Swiss Union (City General).
Previously Darren has worked at Alexander Howden Insurance Brokers, Aon and Axiom - Charles Taylor.

Due Diligence & Analysis

• Assistance with the reconstruction or completion of records, and research into policy holders or cedant history and locations.
• Establishment of both current and potential liabilities for clients, particularly with regards to APH and other long tail claims, providing case by case reviews of the claims position
• Assessment of the adequacy of reserves and determine the potential ultimate liability
• Customisable proprietary data management system based upon commonly available platforms
• Data management system design, operation, and/or monitoring including administrative and management support
• Initial policy and exposure analysis (including policy archaeology if necessary
• Presentation and negotiation of claim, including defence of claim
• Providing strategic guidance in negotiations which helps expedite resolution time

Negotiation & Settlement Resolution

• Assistance with the reconstruction or completion of records, and research into policy holders or cedant history and locations.
• Establishment of both current and potential liabilities for clients, particularly with regards to APH and other long tail claims, providing case by case reviews of the claims position
• Assessment of the adequacy of reserves and determine the potential ultimate liability.
• Customizable proprietary data management system based upon commonly available platforms
• Data management system design, operation, and/or monitoring including administrative and management support
• Initial policy and exposure analysis (including policy archaeology if necessary)
• Presentation and negotiation of claim, including defence of claim
• Providing strategic guidance in negotiations which helps expedite resolution time.

Handover Process

• Handover Process
• Data Integration and Analysis
• Review of Manual Records
• Review of Policy and Treaty Data

Claims Process

• Parallel running of Bureau settlements
• Assumption of Claims Handling responsibilities from existing manager
• Reinsurance collections
• Claims Administration and support
• Debt Management

Policy Holder & Cedant Identification & Contact

• Creation of Policy and Treaty Holder Database
• Research into current policyholder and Cedants head office address and contact person utilising various commercial and industry related search engines
• Monitoring of all claims
• Establishment of contact and In-depth communication with policyholders and Cedants
• Day to day contact monitored by claims monitoring systems
• Assistance made available to all policyholders and Cedants including: - presentations, claims form completion assistance, meetings as required.
• US meetings as required
• Chasing non-responding potential creditors

Solvent Schemes Management

• Extensive experience in delivering closure strategies, including
• accelerated closures via commutation, development of collection
• strategies to resolve disputes
• Management of all solvent scheme/Part VII processes
• Support for Schemes of Arrangement
• Management and handling of claims through solvent schemes
• Assistance to Scheme administrator during creditor meeting
• Creditor meeting administration
• Development of claims management protocol
• Dealing with Scheme enquiries
• Review and analysis of all scheme claims
• Validation of scheme claims
• Adjudication Process
• Preparation of claims files for scheme adjudicators
• Final Claim Payment

Insurance Archaeology

• Claims database cleansing
• Naming convention protocols
• Corporate history naming exercises
• Historical corporate ownership enquiries
• Identification of company mergers and acquisitions
• Identification of current insolvent and liquidated Insurance Company responsibility
• Research of policy documents and business records